Glossary of Terms
ACCESS DELETED ITEMS - Recover deleted voice and fax items from your mail inbox
ANONYMOUS CALL BLOCKING - *77 activates, *87 deactivates - allows you to send these callers directly to your voicemail.
CALL FORWARDING - allows you to forward all your incoming calls to a different phone number, such as your home, friend's house, office or cell phone.
CALL WAITING - Notification when someone else is trying to call and you are on the line, you will hear a beep indicating an incoming call.
CALL WAITING DISABLE *70 - disable call waiting on a per call basis and send all new callers to voicemail or present a busy tone if voicemail is disabled.
CALLER ID - allows you to view an incoming caller's phone number before answering the call.
CALLER ID BLOCKING - allows you to block your number from being shown when calling other numbers.
CALLER ID RETRIEVAL - Looks up the name of a caller in an external database.
CALLER ID ON CALL WAITING - Know who's calling before you answer
CHOOSE YOUR AREA CODE REGARDLESS OF LOCATION - allows you to choose a phone number from any of the available rate centers, regardless of where your BBTelsys phone will be physically located.
DIAL-BY-NAME DIRECTORY - Dial a first or last name to get to the extension the caller desires
DIRECTORY ASSISTANCE - allows you to call 411 to connect to the National Directory Assistance and Reverse Directory Assistance public operators enabling you to check telephone numbers, addresses and reverse look up services across the nation.
DISTINCTIVE RINGS FOR VIRTUAL NUMBERS - allows you to help identify which party is calling.
DO NOT DISTURB - *78 activates, *79 deactivates - allows you to send all incoming calls to your voicemail without ringing your phone.
ENHANCED 911 - provides emergency operators with a caller's location information.
FAX SERVICE - Send and receive faxes without needing a fax machine
FIND ME, FOLLOW ME - Forward calls to multiple numbers that will ring in a designated sequence
IMPORT GREETINGS - Upload 3rd party professional greetings
LAST NUMBER DIALED OR CALL RETURN *69 - allows you to automatically call back the last incoming local call whether you answered it or not, without having to dial the number.
LOCAL NUMBER PORTABILITY (LNP) - allows you to retain their local telephone, cellular or Internet telephone service providers' phone numbers when switching service providers.
MODE SCHEDULE - Create different greetings according to time of day and day of week
MSBG - Multi-Service Business Gateway
MUSIC ON HOLD - lays music/message for callers when they are on hold
ONLINE ACCOUNT MANAGEMENT AND BILLING - online billing lets you view, automatically pay and analyze your billing statement.
PASSWORD PROTECTED VOICE MAIL - Prevent unauthorized access to voicemail
POTS - Plain Old Telephone Service
PSTN - Public switched telephone networks
RING10 - Ring up to ten phone numbers simultaneously
SIP - Session Initiation Protocol
SPEED DIAL - Dial pre-defined number by dialing one or two digits.
THREE-WAY CALLING - allows you to create an instant conference call between yourself and other two parties.
TOLL FREE SERVICE - allows your callers the ability to phone you for no charge regardless of their location inside the US or your location worldwide.
VIRTUAL PHONE NUMBER - allows you to use local number in other geographical locations.
VOICEMAIL - allows callers to leave messages when you are not available. You can customize your greeting
VOICEMAIL to EMAIL - Receive voicemail as a .wav file attached to email
VoIP - Voice-over- Internet-protocol - allows for the transmission of voice through the internet. Simply put, Voice over Internet Protocol (VoIP), is a person utilizing a internet connection in place of a normal telephone line.
WEB PORTAL INTERFACE - Configure and manage services thru an easy-to-use Web interface